Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By accessing and using the Masti Productions website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Ticket Purchases
When purchasing tickets through our platform:
- All sales are final unless otherwise stated in our Refund Policy
- Tickets are non-transferable unless explicitly allowed
- You must be 18 years or older to purchase tickets
- Prices are displayed in South African Rand (ZAR)
- We reserve the right to cancel fraudulent orders
- Ticket availability is not guaranteed until payment is confirmed
3. Event Attendance
By attending our events, you agree to:
- Present valid identification matching your ticket upon request
- Follow all venue rules and regulations
- Comply with security personnel instructions
- Not engage in disruptive or unlawful behaviour
- Allow photography and videography for promotional purposes
4. Event Changes and Cancellations
We reserve the right to modify event details (date, time, venue, lineup) or cancel events. In such cases:
- We will notify ticket holders via email
- For cancellations, full refunds will be processed automatically
- For date changes, tickets remain valid or refunds may be requested
- We are not liable for travel or accommodation costs
5. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised use of your account. We reserve the right to suspend or terminate accounts that violate these terms.
6. Intellectual Property
All content on this website, including logos, images, and text, is the property of Masti Productions and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
7. Limitation of Liability
To the maximum extent permitted by South African law, Masti Productions shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or attendance at our events.
8. Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of South African courts.
9. Contact Us
If you have any questions about these Terms of Service, please contact us at: